100% Risk-Free Satisfaction Guaranteed:
If you are not satisfied with the products, you can return the bottles with unused products to our office. A fee (shipping and handling) will apply, and the rest of your money will be refunded. The refund will be executed if the products parcel is received by us within 8 weeks. Renewal orders are not eligible as they already have experienced our products.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details of the product you would like to return. We will respond quickly with instructions how to return items for your order.
We Offer Free Shipping in the USA.
We ship through registered mail; arrival usually takes two weeks. We will also send you a tracking number. We charge for international shipping, charges are specific for each country if you can find your country fees in the checkout, just e-mail us..
All of our items are carefully bubble wrapped, and placed inside a box. If you want your item gift wrapped, let us know.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. All weights will be rounded up to the next full pound.